Legal information
Privacy Policy
This policy explains what information Brightenlux collects, why we use it, and the choices available to you when you visit our website or do business with us.
Last updated: September 4, 2026
01
Information we collect
We collect information that you provide when you request a quotation, submit an inquiry, subscribe to updates, place an order, or otherwise communicate with us. This may include your name, company, job title, email address, phone number, billing or delivery address, and the details of your request.
We may also collect limited technical information automatically, such as your IP address, browser type, device information, referring pages, and interactions with this website.
02
How we use your information
- Respond to inquiries, prepare quotations, process orders, and provide customer support.
- Operate, secure, troubleshoot, and improve our website, products, and services.
- Send product or company updates when you have requested them or when permitted by law.
- Comply with legal obligations, enforce our agreements, and prevent fraud or misuse.
05
Retention and security
We retain personal information only for as long as reasonably necessary for the purposes described here, including order administration, dispute resolution, and legal compliance. We use reasonable technical and organizational measures designed to protect information, but no online system can be guaranteed completely secure.
06
Your privacy rights
Depending on your location, you may have the right to request access to, correction of, deletion of, or restriction of your personal information, and to object to or withdraw consent for certain processing. You may also unsubscribe from marketing messages at any time.
To exercise a privacy right, email us using the contact information below. We may need to verify your identity before completing your request. You may also have the right to contact your local data protection authority.
07
Updates to this policy
We may update this Privacy Policy to reflect changes to our practices, services, or legal obligations. The date at the top of this page shows when it was last revised. Material changes will be communicated where required by law.
Questions?
Contact us
For questions about this document, contact NINGBO BRIGHTENLUX ELECTRIC APPLIANCE CO. LTD. at admin@brightenlux.com.
